Terms of Service

1. The service

Schedules Manager is cloud software for managing appointments: online booking page, schedule, clients, email and WhatsApp reminders, waitlist, analytics and optional modules.

"Business" means whoever subscribes to the service, "Users" means the members of the Business's team who access the account, and "End clients" means the people who book appointments with the Business.

2. Accounts and users

To use Schedules Manager you must be at least 18 years old and provide accurate information. You are responsible for keeping your credentials confidential and for all activity under your account.

The Business decides who can access its account and with which role, and is responsible for how its Users use it.

3. Plans, prices and payments

We offer a free plan (Free), a paid plan (Pro), optional modules billed monthly and prepaid credits for WhatsApp messages. Current prices are published on the pricing page, in US dollars and excluding taxes.

Paid plans and modules renew automatically at the end of each period (monthly or yearly) until you cancel. You can pay by card or, in Argentina, in pesos through MercadoPago at the exchange rate set by the payment provider.

If we change a price we will notify you at least 30 days in advance; the new price applies from the next renewal. WhatsApp credits do not expire and are non-refundable unless the law provides otherwise.

4. Cancellation, withdrawal and account closure

You can cancel your plan or modules at any time from the app. You keep access until the end of the paid period, after which your account moves to the Free plan.

If you are a consumer, you may withdraw from the purchase within 10 calendar days, at no cost and without giving a reason (section 34 of Argentine Law 24,240 and the "withdrawal button").

You can ask us to close your account or a business. Before that you can export your data; after closure we keep it for up to 30 days (in case it was a mistake) and then delete it, except for what we must retain by law.

5. Your clients' data

The End clients' data you enter, or that they enter when booking, belongs to the Business. For that data the Business is the data controller and Schedules Manager acts as data processor, handling it only to provide the service and on the Business's instructions.

The Business warrants that it has a legal basis to process that data (for example, its clients' consent to receive reminders) and that it only enters the information needed. Details are in our Privacy Policy.

6. WhatsApp and email messages

Reminders and notices are sent on behalf of the Business to the contact details provided by the Business or its clients. The Business agrees to send only messages related to its appointments or for which it has consent, and to comply with WhatsApp Business policies.

Message delivery depends on third-party providers (for example, Meta or the email provider) and cannot be guaranteed in every case.

7. Acceptable use

You may not use Schedules Manager to send spam, upload unlawful or offensive content, infringe third-party rights, attempt to access other accounts, interfere with the service or resell it without authorization.

We may suspend accounts that breach these terms, giving you prior notice where reasonable.

8. Intellectual property

The software, the Schedules Manager brand and its content belong to [RAZÓN SOCIAL]. We grant you a personal, non-exclusive, non-transferable licence to use it while your account is active. Your data and content remain yours.

9. Availability and support

We work to keep the service continuously available, but there may be interruptions for maintenance or causes beyond our control. The Free plan is provided "as is", without availability commitments. Support is provided by email.

10. Liability

To the extent permitted by law, [RAZÓN SOCIAL] is not liable for indirect damages, loss of profits or lost opportunities, and its total liability is limited to the amount you paid in the 12 months before the event. Nothing in this section limits your rights under consumer protection law.

11. Changes to these terms

We may update these terms. If the changes are material we will notify you by email or in the app at least 15 days in advance. If you disagree, you can cancel before they take effect.

12. Governing law and jurisdiction

These terms are governed by the laws of the Argentine Republic. Any dispute will be submitted to the ordinary courts of Ciudad Autónoma de Buenos Aires, without prejudice to consumers' right to sue in their place of residence.

13. Contact

For any questions about these terms, email us at hola@schedulesmanager.com.